Great place. Extremely and helpful friendly staff. There was however one employee that said she was all booked out and all the other locations were booked out without even checking. Didn't seem like it was the regular staff as it was during the weekend. Otherwise the regular staff has excellent customer service.
I rent here on a regular basis. The staff is always friendly and helpful. The vehicles are always clean and in a good state of repair. That is exactly what I need when renting a car. I am picking up another one today.
My overall experience was good.the only problem was that I got the truck with a quarter of a tank of gas and filled it up before I left on my trip and I returned it with a half a tank.when I asked if I could get a small refund for the difference I was told that they don't do that.I felt that they could've given my something.even $5 would've been great.
Had a great experience renting from there this past week. I would like to say that place has a great all around staff. It's employees like the assistant manager Tiffany A that keep people coming back.
Updated: June 2017. I continue to get great service here. They get me in and out quickly, great cars every time and frequent follow up to see if I need anything else
This location never has the car that I reserved. Reserved an economy car and they gave me a full-size SUV. Service is quick and staff is wonderful.
Enterprise Rent A Car is a US Car Rental based in Tonawanda, New York. Enterprise Rent A Car is located at 1500 Niagara Falls Blvd, Tonawanda, NY 14150, USA.
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