Tried to make an appointment four different times for a couples massage. Finally made one and then they cancelled the day of. Then while I was on the phone trying to reschedule the receptionist hung up on me after 25 seconds. So I just made an appointment with the other location for next week. Hopefully this ones better
Consistently call to try and get an appointment and they just keep telling me they're booked. Even being two months out I still can't get something booked with them. To think I wanted to become a member again too. I'm glad I didn't get it and then got stuck with a contract that I couldn't have gotten out of; they never have appointments available
HORRIBLE NOT EVEN WORTHY OF 1 STAR.
Had my 1st massage here with Cassy. I was a little leary being that this was a chain, but I received this as a gift so I tried it. I have had massages elsewhere so I was comparing the entire time. Well, guess what? Cassy was wonderful! She was polite, knowledgeable and an awesome therapist. She did everything that my old masseuse did and went out of her way to work on my stubborn areas. I would highly recommend her. So far I'm satisfied with the whole experience. I go back in a month for my next one.
I took my pregnant wife on a Mother's Day to go get a massage. next time I know, I was stuck into a contract and I have to pay them $700 with the monthly payment of $70 every month. and keep in mind that the money is coming out automatically if you skip a payment, you will receive late fees. I asked the manager to work something out with me because I was never aware of the contract the manager basically told me that I was screwed.
I WENT FOR RELAXING AND 1 WEEK AND CHIROPRACTIC VISIT LATER I'M STILL ICING MY SHOULDER AND BACK! ASKED FOR MOSTLY A FOOT AND HAND MASSAGE, THAT WAS OUT THE WINDOW, ALL SHE WANTED TO DO WAS CONCENTRATE ON MY SHOULDER, WHICH I'M ICING BECAUSE I CAN'T LIFT IT WITH OUT PAIN. I HAD NO PAIN BEFORE THE MASSAGE.
Massage Envy Amherst is a US Beauty Salon based in Tonawanda, New York. Massage Envy Amherst is located at 1154 Niagara Falls Blvd, Tonawanda, NY 14150, USA.
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